Updates & Changes

Tours aren't set in stone. Spaces get refurbished, seasons change, and details need correcting — here's how updates work.

Requesting a change

Send us a note describing what you'd like changed — anything from a typo in an info panel to re-shooting a renovated room. Typical requests:

• Updating text, prices, or contact details in info panels
• Changing the welcome screen or call-to-action button
• Adding or removing rooms
• Swapping the branding, colors, or logo
• Updating the social media preview image

Commenting directly on the tour

If we've shared a review link with you, you can leave comments directly on the tour itself: open the review link, click the spot you want to comment on, and type. Your comments appear pinned to the exact place in the exact room you meant — much clearer than describing it in an email. We see them immediately in our software.

What happens when we update

When we publish an update:

• Your link stays the same. Anything already printed or shared keeps working.
• Visitors get the new version automatically — no action needed on your side.
• Embedded tours update too. If the tour is on your website, it updates there as well, with no changes to your site.

Updates are usually quick to go live once we've made the changes.